Analyst-Business

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Acts as a hands-on lead in developing and facilitating Analytics operational and communication activities, with duties including but not limited to:

• Participating in company-wide strategic planning; working with other departments on projects that have low to high-impact on business systems, data and processes.

• Performing customer service and relationship building in support of other departments.

• Ensuring departments are aware of and are utilizing Analytics Department tools and resources such as: dashboards or other customized tools and providing end-user education and training as needed.

• Identifying and resolving deficiencies in the Analytics Department by recommending changes to processes, procedures and/or policies.

• Ensuring standards for Analytics Department customer service satisfaction are met by conducting regular surveys of work performed by staff.

• Developing, implementing and maintaining applicable Analytics Department documentation including but not limited to business process workflow, specifications and Analytics Department Policies and Procedures.

• Use quantitative methods to derive actionable insights and outcomes from data.

• Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of SCM and Operations objectives.

• Involved in setting strategic direction to establish near term goals for areas of responsibility.

• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.

• Lead delivery teams to develop and interpret analytical models, conduct analysis to gain insights into client business problems, propose solutions and quantify the improvements in Supply Chain metrics.

• Make recommendations in terms of changes in strategies or tactics driven by analytical insights.

• Creates a plan and methodology to track results of analytic implementation.

• Identify additional opportunities.

• Attending and participating in meetings as directed.