Guest Experiences Attendant III
Great Parks of Hamilton County · Cincinnati, Ohio
$14/hr
About the Role
Join our team as Guest Experiences Attendant as a part-time, seasonal Guest Experiences Attendant III position for Holidays on the Farm at Winton Woods Farm & Equestrian
Center. The employment dates for this position are October 30, 2026 - January 8, 2027. The attendant will assist with the set-up and tear-down of the attraction and support
overall operations of it for its duration from December 2 - December 23, 2026. This role requires working regularly in the outdoors with exposure to heat, cold, rain, and snow. Warm
winter attire will be provided (jacket, gloves, hat, etc.)
Shifts for set-up and tear-down are typically be Mondays – Fridays between the hours of 10:00 a.m. and 4:00 p.m. in October/November and January respectively.
Operations shifts during Holidays on the Farm are 3 – 9 p.m., Wednesday, December 2 – Sunday, December 6; Thursday, December 10 – Sunday, December 13; Thursday,
December 17 – Wednesday, December 23.
Attendants can expect about ~20 hours per week during the season.
Some positions are outdoors, so an employee must be able to stand for long periods of time in cold, windy, or potentially inclement weather.
Other Responsibilities:
- Sets up the attraction by hanging lights outdoors, assembling and installing light displays, carrying décor items to and from the special events barn at the Winton Woods Farm and Equestrian Center, decorating interior and exterior buildings, and additional responsibilities as assigned.
- Operates the attraction by turning on lights and displays, setting up speakers, checking on generators, overseeing line control (outdoor tractor ride, outdoor pony ride, and the indoor Santa Claus photo area), restocking the food service areas, overseeing point-of-sale position (ticketing, merchandise, food, and alcoholic/non-alcoholic beverages), setting and maintaining fire pits, and additional responsibilities as assigned.
- Tears down the attraction by removing and storing outdoor lights and displays, organizing the special events barn, picking up lighting clips, and generally helping to restore Winton Woods Farm and Equestrian Center to its normal state.
- Drives Great Parks vehicle(s). Essential duties may require the employee to drive their personal vehicle within the park to transport supplies, materials or a cash box to the worksite.
- Greets and serves guests to ensure satisfaction. Handles guest inquires.
- Prepares food products, and maintains clean and sanitary conditions.
- Transports change orders, merchandise, food, mail and supplies.
- Opens facilities and prepares for daily business. Closes and secures facilities at end of business day.
- Sells food and merchandise, maintains merchandise displays, and operates motorized equipment.
- Accounts for cash transactions, collects and deposits program and event fees. Complies with all cash handling policies and enforces cash control procedures, including POS operation, daily deposits, shift/change tills, required logs, and cash audits.
- Proactively identifies and assists in resolving logistical challenges related to event execution, ensuring smooth operations.
- Performs job duties in accordance with Great Parks’ policies, procedures and performance expectations.
- Maintains confidentiality of confidential and sensitive information.
- Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required, including evenings, weekends, and holidays.
Qualifications:
- Must be at least 18 years old if serving alcohol. May be required to complete alcohol service training.
- A minimum of 1 years of experience working in events, seasonal attractions, general customer service positions, or other applicable roles.
- Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
License or Certification Requirements
- State Motor Vehicle Operator’s License that meets Great Parks’ current carrier guidelines.
Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
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